Free 2-3 Business Days
Royal Mail 1st Class Tracked (2-3 Business Days), Free (UK only)
Next Business Day
DHL or Royal Mail Special Delivery £6.49! (UK only)
Europe & Irish Republic
Royal Mail International Signed For & DHL Express £8.00 (per 2 pairs)
Rest of the World
Royal Mail International Signed For & DHL Express £10.00 (per 2 pairs), Russia & Canada £16.00 (per 2 pairs)
Please Note: Next day orders placed after 2pm will be despatched the following business day. Next Working Day orders are delivered (Mon - Fri). If you place your order before 2pm on the Friday, they will be delivered on the following Monday, any orders placed after 2pm on the Friday or over the weekend will be delivered the following Tuesday.
International Customers - Please Note :-
PLEASE NOTE: Bank Holidays are not treated as a working day
Destinations located outside the EU may be subject to customs or import tax charges ('DHL shipping and handling fees'). mastershoe-myshu are not liable to pay these charges, it is the customers responsibility to research and pay any customs or importation fees. These fee's vary from country to country, any fees applied will normally be based on the total order value which is a legal requirement and is declared on every parcel.
We use DHL express for most international deliveries.
This is a tracked and signed for service and is normally with the customer in under 7 working days from placing the order. Sometimes as quick as 2-3.
However, if you live in a remote area we will have to use Royal Mail airmail tracked and signed for. This service normally delivers within 10/14 working days. All carriers do allow up to 28 working days to deliver internationally but this is only to cover such things as extreme weather/strikes etc. and in 99.9% of the cases the items are delivered in the above timescales.
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365 Days Returns
At mastershoe-myshu.co.uk - we offer a 365 day, no hassle returns policy.
All we ask is that the shoes are returned in an unworn, as new
condition with your packing slip. i.e. as they were sent out.
We understand the cost of returns can be quite high and therefore offer a £3.99 pre-paid returns label for all UK Mainland addresses. To take advantage of this service, simply Click the 'Return Label' button at the bottom of the website, and follow the instructions to purchase your returns label.
If you require an alternative product you will need to place a new order as your original will be refunded upon return. i.e. we do not operate an exchange service.
Returns must comply with our returns policy